Certified ISO 9001:2015

ISO 9001 is the world's most recognised quality management system (QMS). It help organisations meet the needs of their customers and other stakeholders effectively and to high standards. The standard is based on seven quality management principles, including having a strong customer focus, the involvement of top management, and a drive for continual improvement.

1. Customer focus
2. Leadership
3. Engagement of people
4. Process approach
5. Improvement
6. Evidence-based decision making

First Point Group passed its recent ISO audit an are certified. On this recent achievement David Taylor, Group Managing Director, commented:

"We are pleased to have fully passed our ISO audit, with our accreditation being extended to 2028. ISO us the leading quality management system globally and our system being aligned to its standards ensure our clients and candidates receive the universal high level of service."